Aleran puts B2B customer portal on Infor Marketplace

By AI, Created 6:20 PM UTC, May 20, 2026, /AGP/ – Aleran Software has launched its B2B Customer Portal on the Infor Marketplace for manufacturers using Infor CloudSuite Industrial, giving them a branded self-service option tied to ERP workflows. The listing expands Aleran’s reach in the Infor ecosystem and aims to cut manual quoting, ordering and dealer-service work.

Why it matters: - Manufacturers running Infor CloudSuite Industrial can now add a branded customer and dealer portal without building a custom system from scratch. - The portal is designed to reduce manual order entry, quote errors and customer-service workload. - The Marketplace listing gives Aleran a direct channel to Infor customers evaluating add-on tools for their ERP stack.

What happened: - Aleran Software said its B2B Customer Portal is now available on the Infor Marketplace. - The listing is Aleran’s first on the Marketplace. - The portal is aimed at manufacturers using Infor CloudSuite Industrial, also known as SyteLine. - The launch was announced May 21, 2026.

The details: - The portal lets manufacturers offer customers, dealers and vendors a branded self-service experience. - Supported functions include ordering, reordering, configure-to-quote, contract pricing and account visibility. - Buyers can check order status, reorder from history, request quotes, configure products and view customer-specific pricing without manual email exchanges or customer-service intervention. - Quotes and orders created in the portal flow into CloudSuite Industrial through partner-built Intelligent Open Network, or ION, integration. - The integration keeps the ERP as the operational system of record. - Aleran said the approach can shorten quote-to-order cycles and reduce manual data entry. - The Infor Marketplace is a curated platform for third-party applications that integrate with Infor cloud and on-premise environments. - Listings are reviewed by partners and organized by ERP compatibility, industry and function. - Aleran’s listing appears under Sales & Services, with coverage across E-Commerce, Order Management and CPQ. - The listing focuses on CloudSuite Industrial, SyteLine and manufacturing. - Common use cases for the platform include self-service ordering, configure-to-quote for complex and made-to-order products, customer-specific pricing and discounting, dealer and distributor portals, and AI-guided product recommendations based on order history. - The platform is also positioned as a base for broader B2B commerce and AI-assisted selling initiatives. - The listing is live at marketplace.infor.com. - Manufacturers can request a gap analysis through the listing to see how the portal maps to their CloudSuite Industrial environment. - Aleran Software’s broader platform includes AI sales agents, CPQ, PIM, digital catalogs and customer portals. - Aleran says the platform uses API-first architecture to integrate back-end systems such as ERP and CRM with front-end sales channels.

Between the lines: - Aleran is leaning into a common ERP gap: systems built to run operations internally often are not the customer-facing interface manufacturers want for digital selling. - Placement inside the Infor Marketplace also signals that Aleran wants to be seen as a complement to Infor, not a replacement. - The listing could help Aleran reach manufacturers that want faster deployment than a custom portal or a multi-year implementation. - Sara Cruz, senior partner manager at Infor, said solutions that extend existing Infor investments are what the Marketplace is meant to surface. - Alex Sayyah, Aleran’s CEO, said many SyteLine users need a customer-facing layer that supports direct growth without disrupting ERP operations.

What’s next: - Manufacturers interested in the portal can review the Marketplace listing and request a gap analysis. - Aleran is likely to use the listing to expand further into the Infor manufacturing ecosystem. - The company is positioning the portal as an entry point into broader B2B commerce and AI-assisted selling upgrades.

The bottom line: - Aleran now has a formal foothold inside Infor’s ecosystem, giving SyteLine manufacturers a faster path to customer self-service and quote-to-order automation.